Effective Date: November 1st, 2024

At Spacia Interiors, we strive to provide exceptional interior design and renovation services. We understand that sometimes circumstances may change or you may not be completely satisfied with the outcome. This Refund and Returns Policy outlines our approach to refunds and returns for our services.

1. Scope of Services

Spacia Interiors offers a range of services including, but not limited to, interior design consultations, complete renovations, and project management. Our policy applies to these services as outlined in your contract.

2. Refund Eligibility

  • Deposits and Initial Payments: All deposits and initial payments are non-refundable once work has commenced. This includes design services, materials procurement, and any other preparatory work.
  • Completed Projects: If you are not satisfied with the final results, we encourage you to contact us within 15 days of project completion to discuss your concerns. We will assess your feedback and work towards a satisfactory resolution.
  • Change of Mind: If you wish to cancel services before work begins, you may be entitled to a partial refund of your deposit, subject to a cancellation fee.

3. Process for Requesting a Refund

To initiate a refund request, please follow these steps:

  1. Contact us at Phone +91 9810420126 within the specified timeframe.
  2. Provide your contract details and a description of your concerns.
  3. We will review your request and respond within 7-10 business days.

4. Resolution Options

Depending on the nature of your concerns, we may offer:

  • Revisions to the work completed.
  • Additional services at no extra cost to rectify issues.
  • A partial or full refund, as applicable.

5. Limitations

  • This policy does not cover dissatisfaction due to personal preference changes after project completion.
  • Refunds will not be issued for any work that has been completed as per the agreed design and specifications.

6. Contact Information

For any questions or concerns regarding this policy, please contact us:

  • Email: design@spaciainteriors.com
  • Phone: +91 9810420126

Thank you for choosing Spacia Interiors. We appreciate your business and are committed to ensuring your satisfaction.